How to delete customer payment in Nexchar POS

You may need to delete a customer's payment when you make a wrong payment transaction, or by mistake, add a payment receipt to the wrong invoice. Fortunately, Nexchar Point of Sale gives you the flexibility to delete or undo a payment transaction at any time.

To delete a wrong payment transaction, first you need to find the invoice. Open your Nexchar Point-of-Sale app, then tap the Menu icon.

A navigation drawer will appear. Tap Sales.

Nexchar POS menu with Sales option highlighted

It will take you to the sales page. Now find your invoice and tap on the invoice row.

Sales page with invoice list in Nexchar POS

It will take you to the detailed invoice page. On the invoice page, scroll down and you will find all the payments you have received.

Invoice details page showing payment receives list in Nexchar POS

Then, swipe left on the transaction you want to remove. Immediately, you will see the Delete button.

Swipe left to reveal delete button on payment transaction in Nexchar POS

Tap the Delete button. It will ask for your confirmation, then delete the transaction.

Delete confirmation popup for payment transaction in Nexchar POS

After a successful deletion, the transaction row becomes blurred.

Payment transaction successfully deleted and row blurred in Nexchar POS

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