How to Hide Out-of-Stock Products from the Sales Screen in Nexchar POS

Showing out-of-stock products on your sales screen can slow things down and cause confusion. Your staff might try to add items that aren't available, which leads to delays and disappointed customers. By turning on the option to automatically hide sold-out products, you make the checkout process smoother, faster, and more accurate—helping your team focus only on what's actually in stock and ready to sell.

Step 1: Enable the "Hide Out-of-Stock Product" Plugin

  1. Navigate to: Settings > Plugins.
  2. Find the Hide out-of-stock Product plugin in the list.
  3. Toggle the switch to enable the plugin.
    Plugin settings page with Hide out-of-stock Product plugin toggle highlighted

Once enabled, this plugin will allow the POS system to filter out-of-stock items based on real-time inventory levels.

Step 2: Configure Your POS Settings to Hide Out-of-Stock Products

After enabling the plugin, you'll need to adjust the POS settings to apply the hide functionality.

  1. Navigate to: Settings > POS Settings.
  2. Locate the Stock Type dropdown.
  3. Select the option: Hide out-of-stock products.
    POS Settings page with Stock Type dropdown set to Hide out-of-stock products

This setting tells the POS system to check the product stock level and hide any items with zero quantity.

Step 3: Sync the Desktop POS Application

After making the changes, you'll need to sync your Desktop POS application so the settings take effect.

  1. Open your Nexchar Desktop POS.
  2. Click on the Sync button from the top menu.
    Desktop POS top menu with Sync button highlighted

Once the sync is complete, all products that are currently out of stock will no longer appear on the sales screen. This change will make your product catalog cleaner and more user-friendly.

What Happens When Products Are Restocked?

  • Go back to your Desktop POS.
  • Click the Sync button again.

The newly restocked products will automatically reappear on the sales screen, ready to be sold again.

Benefits of Hiding Out-of-Stock Products

Here are a few advantages of using this feature in Nexchar POS:

  • Faster Checkout Process: Staff won't waste time scrolling through unavailable items.
  • Fewer Errors: No risk of trying to sell out-of-stock products.
  • Cleaner Interface: The sales screen remains organized and relevant.
  • Real-time Inventory Sync: Your stock availability is reflected immediately after syncing.

Currently Available Only on Desktop POS

Please note that the ability to hide out-of-stock products is currently only supported on the Desktop POS version of Nexchar. Mobile and cloud-based versions may receive this feature in future updates.

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