Sending promotional Emails through Desktop Retail POS

You can send promotional emails to your customers using Nexchar POS.

Step 1: Configuring SMTP Server

To send emails to your customers, you must set up an SMTP server.

  1. Log in to your Backoffice and navigate to the SMTP Setup page.
    Backoffice SMTP Setup page with configuration fields
  2. Input the SMTP Information:
    • Email Address: The email address to be used.
    • SMTP Server: This is the transfer protocol server for sending mail and is unique for each email host. Most SMTP servers can be found by searching online. Some common ones can be found here.
    • Password: This is the password for the email address being used.
    • Encryption: The type of encryption to use to secure the emails being sent. SSL or TLS will depend on the email host.
    • Port: The port that the email will go through. Like the SMTP server and encryption type, this information is available online.
    SMTP settings form with Email Address, SMTP Server, Password, Encryption, and Port fields
  3. After all of the information is filled in, press Send Test Email to test the settings.

If everything is working, Nexchar will send a test message to your email address from itself. If this test email fails, then the settings will need to be revised.

Sending promotional emails using Desktop POS

  1. Open your Desktop POS and navigate to Customers (Menu > Customers).
  2. Click the profile icon of the customer to whom you wish to send an email.
  3. A pop-up window appears on your screen.
  4. Click the Send Email button on the right bottom side of your screen.
    Customer profile pop-up with Send Email button highlighted
  5. Choose your email subject, type your email content, then click the Send button.
    Compose Email page with subject, content, and send button

In conclusion, sending promotional emails through your Desktop Retail POS is an easy way to reach your customers and increase sales. By following the steps in this guide, you can quickly create and send targeted email campaigns right from your POS system.

If you need any help or have questions, our support team is here for you. Happy selling!

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