How to check customer dues using desktop retail POS

Managing customer dues is a crucial aspect of running a successful retail business. Whether it's tracking outstanding balances or ensuring timely payments, having a robust system in place can significantly streamline operations and enhance customer relationships.

In this guide, we'll explore how you can effectively utilize your desktop retail Point of Sale (POS) system to check customer dues efficiently.

  1. Open Desktop POS and navigate to the Customer Dues page (Menu > Reports > Customer Dues).
    Desktop POS navigation menu with Reports and Customer Dues highlighted
  2. A Customer Dues pop-up window will appear on the screen.
    Customer Dues pop-up window showing list of customers with outstanding balances
  3. By clicking on the profile of each customer in the list, you are redirected to the user profile and can see the details of each due.

Exporting Dues

You can also export dues data in CSV and PDF formats. On the top right, you can find two buttons: one for CSV export and the other for PDF export.

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