How to Add a Sales Note During a Sale in Nexchar POS

Adding a sales note allows you to include special instructions for an order—like packaging requests, delivery notes, or handling instructions. Follow the steps below using the screens shown:

Step 1: Add items & open the menu

Nexchar POS sales screen with products added and menu icon highlighted

Add products to the cart (bucket) from your sales screen.
Click the menu icon at the top-right corner of the sales panel.

Step 2: Click "Add Customer Note"

Dropdown menu with Add Customer Note option highlighted

From the dropdown menu, select Add Customer Note.

Step 3: Enter your note

Add Customer Note pop-up window with text field

A popup window will appear.
Type your note (for example: "Please pack items separately and handle fragile products with care").
Click Add Note to save.

Step 4: Complete the sale

Continue the checkout process as usual.
Click Save Sale.
Print the receipt if needed.

Step 5: Show the note on the receipt

Go to Settings → Receipt Settings.
Enable Display customer note.
Click Save Changes.

Result

Your customer note will now be saved with the sale and printed on the receipt (if enabled). This helps ensure clear communication and better customer service.