🧾 How to Add a Sales Note During a Sale in Nexchar POS

Adding a sales note allows you to include special instructions for an order—like packaging requests, delivery notes, or handling instructions. Follow the steps below using the screens shown:

🛒 Step 1: Add items & open the menu

• Add products to the cart (bucket) from your sales screen

• Click the menu icon at the top-right corner of the sales panel

📋 Step 2: Click “Add Customer Note”

• From the dropdown menu, select “Add Customer Note”

✍️ Step 3: Enter your note

• A popup window will appear

• Type your note (for example: “Please pack items separately and handle fragile products with care”)

• Add Note to save

💾 Step 4: Complete the sale

• Continue the checkout process as usual

• Click Save Sale

• Print the receipt if needed

🧾 Step 5: Show the note on the receipt

• Go to Settings → Receipt Settings

  

• Enable “Display customer note”

• Click Save Changes

✅ Result

Your customer note will now be saved with the sale and printed on the receipt (if enabled). This helps ensure clear communication and better customer service.